Frequently asked questions

Recurring private lessons, group classes, trials, make-ups, and drop-ins share one calendar. Rooms, teacher availability, attendance, and calendar blockouts are in the same view.

Yes. Each person is one record. Students, parents, staff, and account managers stay linked through family relationships, so scheduling, billing, and conversation history always point at the same people.

Pipelines is included with the School plan. Freelancer can add it for $25/month to embed lead forms, track inquiries, automate follow-up, and convert prospects into enrolled families.

Yes. Families can view schedules, assignments, and billing from any device, including booking their own make-up lessons.

Monthly, semester, and lesson-count billing generate invoices automatically. Families can pay by card or payment link through Stripe, and you can see overdue balances right away.

Yes. Dashboard trends and saved reports cover enrollment, billing, payments, and leads. You can preview and approve spreadsheet imports before anything is added.

Yes. Manage your public pages, trial booking, and contact forms from the dashboard. Every inquiry flows straight into your lead pipeline.